Reference

How rrr55 Handles Your Personal Information

Your account with rrr55 involves personal data — your contact details, payment records, and session activity. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Data collected at account levelbKash, Nagad, Rocket transaction recordsYour right to access and request changesBangladesh-applicable data handling
rrr55 How rrr55 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling You Can Check on Your Account

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings panel on your first visit or any time after.

Account Security

Your rrr55 account is protected by OTP verification at login. Every session triggers a one-time code sent to your registered phone — the same number linked to your bKash or Nagad wallet if you used one to register.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to Rocket or Nagad payments are retained for reconciliation purposes.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Submit the request through account Settings or email support — we will confirm receipt and act within the timeframe required by applicable law.

CONTACT US DIRECTLY

Reach Our Team About Your Privacy

Email Support Send data requests, access queries, or deletion requests to our support address. We respond to privacy-related emails within a reasonable timeframe on working days.
Live Chat Open the chat window inside your rrr55 account to speak with our support team. Available for account-level privacy questions and identity verification help.
Account Settings Log into your rrr55 account, go to Settings, and use the Privacy section to review stored data, update contact details, or submit a data access request directly.

Questions About Your Data at rrr55

These are the questions we hear most often from account holders about how their data is stored, used, and managed on the platform.

We collect your name, phone number, email, and any payment method details you register — including bKash, Nagad, or Rocket numbers. Session and device data are also logged to protect your account.

Only with the payment processor needed to complete your transaction. We do not sell payment data or share it for marketing. Sharing is limited to what is required to process deposits and withdrawals.

Log into your account, go to Settings, and use the Privacy section to submit a data access request. You can also email our support team and we will handle it within the legally required timeframe.

Yes. Submit a deletion request through account Settings or via email support. We will process it in line with applicable law — some transaction records may be retained for the legally required period even after deletion.

Every login requires OTP verification sent to your registered phone number. That number is tied to your account identity, so unauthorised access without your SIM is blocked at the login step.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can review and adjust cookie preferences in the settings panel — session cookies are required for the platform to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.